If possible please try to telephone reception before 10am if you require a home visit.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.
Visits will only usually be made to the address a patient is registered at with the practice. If the address given to the visit is different to that you are registered at and the address falls outside the practice, the practice reserves the right to refuse a visit, and in some cases, will remove you and those residing at the same new address from our practice list.
NB. Our healthcare professionals reserve the right to decline a home visit if they feel that the environment is unsafe or potentially damaging to their health.